Patients are asked to present their insurance identification cards at the time of admission. The Medical Center will verify with your insurance company the extent to which benefits exist. Patients departing without leaving adequate insurance information will be personally responsible for their hospital bill.
Patients covered by a Medicare program are responsible for certain deductibles and co-insurance obligations which must be paid upon admission.
Patients covered by a Managed Care Plan such as an HMO or PPO normally require prior approval from the Managed Care Company.
If your hospitalization is covered through a contract between you and your insurance company, we will endeavor to expedite your claim. However, please be advised that you are ultimately responsible for your account with the Medical Center. If you anticipate difficulty in the financing of your hospitalization, please ask to speak with the Billing, Credit & Collection Representative at (516) 897-1055.
In addition to hospital bills, you may receive separate bills for:
- Professional fees of physicians
- Anesthesiologists’ fees
- Fees of any consultants or specialists retained through your physician
- Interpretation of diagnostic services/tests
- Emergency medicine physician services
Please stop by the Cashier’s Desk in the Main Lobby on your day of discharge to settle your bill if necessary.
Emergency Department Charges
The Hospital charge for Emergency Department services covers the cost of such items as equipment, supplies and technical personnel. The Hospital Business Office (516) 897-1055 will assist you in the completion of all insurance forms to enable you to obtain reimbursement from your insurance company for this charge.
Emergency Department Physician Fees
A charge for physician services rendered in the Emergency Department is not included in the Hospital Charge. Rather, this physician charge will be separately billed to you by the physician and is payable directly to the physician. Physician services rendered in the Emergency Department are provided by National Emergency Services, Inc. Their office will assist you in the completion of any insurance forms pertaining to the physician’s charge for Emergency Department services. Any billing inquiries related to the physician’s charge should be directed to National Emergency Services, Inc. at 1-800-611-0750.
Long Beach Medical Center's Billing, Credit and Collection Staff will gladly assist you with any questions you may have regarding your coverage, claims processing or financial responsibility for hospital charges. You may contact them Monday through Friday from 9 am to 5 pm at (516) 897-1055.
Assistance for the Uninsured
Financial counselors from the Long Island Health And Welfare Council are onsite at Long Beach Medical Center every Tuesday from 9:00 am to 4:00 pm to assist individuals and families in obtaining low-cost health care coverage if they are eligible. These programs include Medicare, Medicaid, Affinity Health Plan and Health First Health Plan, which include Child Health Plus and Family Health Plus. To make an appointment with a counselor, please call Mrs. Maria Moronto at 505-4433.
Long Beach Medical Center has a policy of providing charity care to patients when the patient’s financial condition warrants such measures. If you are unable to pay the medical Center’s charge for medically necessary treatment and you believe you may be eligible for charity care, we urge you to speak to the staff in the department where you seek care or you may contact our credit manager in the patient accounts office at 897-1055.
Our staff will review your financial circumstances and make a determination as to the amount of charity care services for which you are eligible.