While you are a patient at Long Beach Medical Center, we want you to be informed on all aspects of your care. The following information may be helpful to you.
As a patient, resident, or client seeking services at Long Beach Medical Center, you are a partner in your care. You and your family have the following responsibilities:
- To provide accurate and complete information about your health, including your past illnesses, hospital stays and use of medicine.
- To tell your doctor and staff caring for you if there is a change in your condition or if you have a problem.
- To follow the plan of care developed for you by your physician and other healthcare staff while you are an outpatient, inpatient or after discharge.
- To ask questions when you do not understand information or instructions.
- To tell your doctor if you believe you cannot follow the plan of care developed for you while an outpatient, inpatient or after discharge; to accept the consequences and outcomes of such decisions.
- To report any concerns you have about your safety while under our care.
- To provide accurate insurance information and to work with the Medical Center staff to arrange payment, when needed.
- To be considerate of the needs and property of other patients/residents, staff and the Medical Center.
- To follow the Medical Center’s policies, including the No Smoking Policy.
- To be aware of the Medical Center’s visiting hours and inform your visitors of this policy.
Patient Bill of Rights
As providers of your care, we want to be certain you are fully aware of your rights as a patient at our hospital. If you have any questions about, or would like assistance reading these rights, please ask us for help. To read these rights or to download a copy, please click here:Patient Rights
Long Beach Medical Center is dedicated to assuring and improving patient satisfaction. We believe our efforts to provide each patient with an outstanding experience contributes to our overarching goal of quality care. Through benchmark processes such as our patient surveys and quality initiatives, we can address areas where we can improve our service and reinforce efforts where our patients confirm we are succeeding, For information on patient satisfaction initiatives at Long Beach Medical Center, please click here. Patient Satisfaction
We strongly believe our patients have a right to privacy, safety, and respect during their stay. The Privacy Practices outlined here explain how your privacy is safeguarded. To read more or to download a copy, please click here: Privacy Practices
You have a right to have your wishes regarding your care and treatment honored, even when you cannot speak for yourself. Advance Directives are documents that can help you and your family in the event that you do become that ill. To review and/or download these forms, please click here: Advance Directives and Health Care Proxy
Organ and tissue donation and transplantation provide a second chance at life for thousands of people each year. You have the opportunity to be one of the individuals who make these miracles happen. To read more about organ donation, please click here. Organ Donor